Vision
Re-defining the standards of ‘customer service’ by exceeding expectations of all associates and to remain admired for core business values and ethics.
Mission
Perceiving customer needs at utmost level by offering flexibility in sourcing, competitive pricing, timely deliveries and customized solutions for unique needs by continually building on our skills and knowledge.
Core Values – P.E.O.P.L.E
- Proactiveness: We are proactive to understand the expectations of our clientele & fulfil their requirements.
- Excellence: We aim to achieve excellence in whatever we do & deliver the highest standards of service.
- Ownership: We are responsible to our stakeholders and community at large, in fulfilling of our vision and mission.
- Professionalism: We display professionalism in and beyond our call of duty.
- Loyalty: We regard the interests of Sapphire International as our top priority & pledge to be committed to the organization, staff and partners.
- Enthusiasm: We are dedicated in understanding the needs of our clients & serve together with zest & passion.